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Customers’ Security and Compliance

We at Felt and Yarn are committed in giving you the best customer service you deserve. We highly value the privacy and security of the information you provide us. We ensure you that whatever important information you share with us will remain strictly confidential. Bear in mind that we only ask for your name, address, the telephone number where we can best reach you, and a working e-mail address to proceed with your order. We DO NOT ask for your credit card numbers. All credit cards are securely processed when you make the payment through PayPal.

The Use of Customer Information

We may use your e-mail address and occasionally, your telephone number when required, solely for the purpose of processing your order. We will not be sending you any newsletters or promotional packages without your consent. We only ask and use customer information when necessary.

Felt and Yarn doesn’t sell and/ or share customer information with third parties.

If you have questions and concerns, we encourage you to send us a message by filling up the Customer Service – Contact Us portion of our website. Happy shopping!


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